Analisis Peran Tourist Information Centre (Tic) terhadap Pengambilan Keputusan Wisatawan Mengunjungi Obyek dan Kawasan Wisata (Studi pada Tic Malioboro, YOGYAKARTA)

摘要

This research was conducted on the basis of the phenomenon of tourist\u27s needs with regard to travel information. One way to provide the information needs is to establish Tourist Information Centre (TIC). The method used is descriptive with qualitative approach and supported by quantitative approach. The purpose of this study is to analyze the role of TIC Malioboro, knowing the great influence of the TIC Malioboro\u27s role with tourist\u27s decision, and parse supporting and inhibiting factors in TIC Malioboro\u27s role for influencing tourist\u27s decision. TIC Malioboro\u27s role which has a major role as a transmitter of travel information. There is also another role are to assist and facilitate tourist travel, increasing the number of visits, extension of the stakeholders, promotion, and collecting tourist\u27s data. This role has an influence on decision-rating of 39.8%, while 60.2% are influenced by other factors. The supporting factors in TIC Malioboro\u27s role are staff\u27s performance, position, and recommandation. The inhibiting factors are staff\u27s communication skill, budget, and new regulation.